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अखिल भारतीय आयुर्विज्ञान संस्थान, नई दिल्ली
All India Institute Of Medical Sciences, New Delhi
कॉल सेंटर:  011-26589142

छात्र

Research/Publication

Neetu S.Mahajan

Indian Cancer Society: (2024) The Reality of Cancer Bridging the Gap. Pg.36-38

OFFICERS/ STAFF

Two Medical Social Welfare Officers (MSWOs) and four supporting staff members at MSWU and one Patient Care Manager (PCM) and five Pradhan Mantri Arogya Mitras (PMAMs) at Ayushman Suvidha Kendra (ASK) under MSWU, work with utmost care and compassion, ensuring that patient welfare services are efficiently provided to indigent patients at Dr. BRAIRCH, AIIMS, New Delhi.
Ms. Neetu S. Mahajan Medical Social Welfare Officer Gr-I (Masters of Social Work, Lucknow University) (PG Diploma in Journalism & Mass Communication, IGNOU, Delhi)
Ms. Tanya Bhatt Medical Social Welfare Officer Gr-II (Masters of Social Work, Tata Institute of Social Sciences (TISS), Mumbai, Maharashtra)

PATIENT WELFARE SERVICES

PATIENT WELFARE SERVICES IRCH:--

At Dr. BRAIRCH, the Medical Social Welfare Unit (MSWU) offers the following services to Cancer patients who seek support/guidance for sustaining their treatment: 

Psycho-Social counselling:  

The MSWO makes assessments of a patient's psycho-social needs. Based on this assessment, the MSWO tries to identify and link the patient to available and accessible resources that are best suitable to the patient. 

Financial Assistance: 

A major responsibility of the MSWO is to ensure timely financial help to cancer patients. MSWO tries to optimise the benefits of various schemes available for a particular patient. 

Coordination of Ayushman Bharat Yojana (AB-PMJAY), which offers annual free treatment up to Rs. 5 Lakhs/- (Rupees Five Lakhs only) per eligible family (as per package of the scheme). 

(Since April 2024, there are two dedicated counters for implementing the scheme - Ayushman Suvidha Kendra - counter 10A and counter 1&2, ground floor, Dr.BRAIRCH) 

Coordination and facilitation of Revamp Rashtriya Arogya Nidhi (RAN) and Health Minister’s Discretionary Grants (HMDG) under Ministry of Health and Family Welfare (MoH&FW). 

Guidance and processing of other Central and State Govt. schemes/ grants e.g. President’s fund, Vice President’s fund, Prime Minister National Relief Fund (PMNRF), Chief Minister's fund, etc. 

Processing Poor Patient Fund (PPF) up to Rs.10,000/- (Rupees Ten Thousand only) one time support per patient who is eligible in urgent need. 

Channelise funds and resources at Dr. BRAIRCH including that of NGOs, Trusts, individual donations etc. for patients in financial need. 

Exemption of various hospital charges as per the eligibility of a patient.

 

Networking and Coordination: 

MSWO acts as a bridge between patients and services. The services may include counselling, arrangement for funds, medicines, consumables, equipment, stay for treatment, facility of food, clothing and travel, coordination and assistance with police, judiciary, and administration for facilitating holistic support to cancer patients. Recreational therapies are also arranged for admitted patients from time to time.

 

Exemptions: 

Various diagnostic tests /admission charges and a few procedures as admissible for the bonafide patients' treatment at Dr. BRA IRCH are exempted based on verification of relevant documents.

 

Travel Concessions: 

Railway Concession: Any Cancer patient (along with one attendant) registered at Dr BRAIRCH is entitled to take a single journey - to & fro - railways concession certificate, extension of the facility as provided by the Ministry of Railways, Government of India. 

Air travel concession: It is provided by the ministry of civil aviation. The form may be downloaded and filled and signed in by a cancer specialist and produced at the booking counter at Airport Authority. 

https://www.airindia.com/in/en/book/exclusive-deals/other-concessions.html 

https://drive.google.com/drive/u/0/folders/1x5GU3mD9gTgF1Kyf-u1ne9t6UBlcEM7B   (form download) 

Roadway/bus travel related facilities may be accessed from respective state road transport corporation (SRTC) bus depots. 

 

Training and orientation: 

MSWO is involved in training and orientation of students from different streams such as nursing, resident doctors, hospital administration representatives, social work, psychology as part of their fieldwork curriculum, thesis and research around the functions of Medical Social Welfare Unit.

 

Awareness generation on cancer prevention and treatment: MSWOs are engaged in creating awareness through sessions with patients, their attendants in public meetings, social

 

 

gatherings, and interactions with schools, colleges,

corporates, government and private

 

organisations, etc.

 

Communications, IEC development and research:

Welfare Unit is involved in extensive

communication with patients and inter and intra organisations, generating IEC materials for awareness sessions and documenting processes for laying a road map for future generations, promoting best practices and always looking for improved solutions through experience and research. 

Rehabilitation of patients and families: Patients are linked with income generation facilities to sustain post their treatment and at times the family of the deceased patients are also helped by bringing them ministry after the tough financial and social condition faced due to cancer..

Medical Social Welfare Unit (MSWU) 

Dr. Bhim Rao Ambedker Institute Rotary Cancer Hospital (Dr.BRAIRCH), AIIMS, New Delhi 

INTRODUCTION :- 

Seven years back (2015) I could not even walk, Cancer was taking away not only my body, but my inner soul (peace) and was completely draining me financially. I was confined to my bed, losing my confidence. This was not the life I had imagined. The psycho-social support along with the treatment at IRCH has enabled me with hope, courage and optimism and I am ready and giving a tough fight to the disease! Now I can think of life again!!

It's an ongoing battle, but with so many people coming together to support me, I am regaining and reliving today and wish to see myself beyond Cancer. 

These are not merely words, but rewards that encourage us at the Medical Social Welfare Unit (MSWU) to work with continued compassion. 

If you want to help and/or be helped towards challenging the battle of Cancer, please reach us through the below contact details: 

MSWU, Room No.- 151,  

1st Floor, Dr. BRAIRCH,  

AIIMS, New Delhi - 110029

 

LINK FOR ONLINE DONATION 

https://ors.gov.in/donation/aiimsGrant/aiims.jsp?to=2

To address medical social-welfare needs and provide services to poor and indigent patients, in 1984 the Medical Social Welfare Unit (MSWU) became operational. MSWU at Dr. BRAIRCH is headed by Dr. (Asst. Prof.) Rahul Ranjan, Addl. Medical Superintendent, Dr BRAIRCH, and under the kind and visionary light of the Chief of Dr BRAIRCH, Dr. (Prof.) Sanjay P. Thulkar, AIIMS, New Delhi. 

Cancer is a disease with expansive physical, mental and emotional effects, along with an added heavy economic burden, therefore, the role of Medical Social Welfare Officers (MSWOs) is critical to the holistic treatment of a cancer patient. 

The Unit aims to seek support from various governmental sources, non-profit organizations and philanthropists working dedicatedly to support patients with cancer. Hence, collaboration of human relations is a foundational principle of the Unit.

 

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