The patient welfare services are in the continuum of hospital services extending to the identification and removing barriers that may be limiting effective engagement of patients with healthcare services.
For poor & indigent patients with BPL Ration Card, low income certificate and those who fall into BPL category as per the latest State/UT-wise threshold poverty line for Rural & Urban areas (Revised per capita threshold income per month w.e.f. 01.01.2019 under Umbrella Scheme of Rashtriya Arogya Nidhi - MoHFW, [DOWNLOAD] following services are given by competent authority:
Cashless treatment of entitled AB-PMJAY scheme beneficiaries.
Exemption of hospital charges for common investigations/ hospitalisation
Free medicines/surgical items by the hospital for indoor patients
Financial assistance through Umbrella Scheme of Rashtriya Arogya Nidhi (RAN), Prime Minister's National Relief Fund (PMNRF), Chief Minister’s Fund, Delhi Arogya Nidhi (DAN), Vice-President’s Fund and other such funds for medical treatment
Rehabilitation of Unknown/Without attendant/Destitute/Orphan patients
Resource mobilisation through government & non-government agencies
In addition to the above mentioned, following services are also extended for patient welfare:
Counseling & Guidance to patients and their attendants as per the need & requirements
Railway concession to outstation patients as per government rules
Health education & awareness through Seminars, Lectures, one-to-one counselling, Group-work and IEC material etc.
Counseling & coordination for authorization of organ donors; and awareness/ motivation to prospective organ donors.
Capacity building and sensitization of Social Work students and Healthcare professionals
Short-term and long-term Research studies to improve evidence-based practice
Patients and their care-givers may contact their concerned Medical Social Service Officer for availing these services.
Shri. Vineet Joshi, Secretary to the GOI, Deptt. of Higher Education, M/o Human Resource Development, Shastri Bhawan, N.D.-110001
Member
Dr. Atul Goel, Director General of Health Services, GOI, Nirman Bhawan, New Delhi-110011
Member
Shri. Jaideep kr. Mishra, Addl. Secretary & Financial Advisor, GOI, M/o Health & Family Welfare, Nirman Bhawan, N.D.-110011
Member
Dr. K. Vijay Raghvan, Former Principal Scientific Advisor, National Centre for Biological Sciences, Tata Institute of Fundamental Research, Bald Bellary Road, Bangalore - 560065
Member
Dr. Pranjal Modi, Vice Chancellor, Gujarat University of Transplantation Sciences, Opp. Trauma Centre, Civil Hospital Campus, Asarwa, Ahmedabad-380016, Gujarat
