Patient Welfare Services
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In R.P.Centre all Medical Social Services are under one window system. MSSO is coordinating for financial assistance through Ayushman Bharat Pradhan Mantri Jan Arogya Yojana and Janani Shishu Surksha Karyakarm , Rashtriya Arogya Nidhi (RAN/NIAF),Prime Minister's Relief Fund, Health Minister's Discretionary Grant Fund and direct donations , and through requisition Performa for BPL/Poor Indigent patients
The following activities under different schemes coordinated by Medical Social Service Unit are mentioned below:
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Patient Benefit Schemes at RPC |
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Medical Social Service Unit is facilitating for free medicines and Spectacles for poor and indigent outdoor (OPD) patients through Poor Patient's Fund of Centre. |
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If patient isn't eligible under any government scheme and the patient does not have a valid BPL Card/Low Income Certificate/in case of emergency, patient is helped through direct donation . |
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Medical Social Service Unit exempt the hospital charges manually and through e hospital management system based on the Socio-economic assessment. |
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Railway concession certificate is provided to cancer patients and 100% visually impaired patients as per Government norms to ensure the regular follow-up. |
Ayushman Bharat Pradhan Mantri Jan Arogya Yojana:
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At AIIMS , first patient treated under AB-PMJAY is from Dr.R.P.Centre.
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Total Number of surgeries done at Dr. R.P.Centre in the last five years are 2944.
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Started Helpline No. 9811133196 for coordination of ABPMJAY cases of Dr.R.P.Centre,we are only centre where this helpline facility is started.
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Medical Social Service Officers are the important link between PMAMs and treating physician or nominated person from each department.
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To create awareness, to facilitate and coordinate the AB-PMJAY beneficiary to avail treatment under the scheme .
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Working as Medical Coordinator for the centre and is overall responsible for smooth implementation of the scheme .
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Supervising the functioning of PMAM’s and Patient Care Managers (PCMs) recruited for smooth functioning of Ayushman Bharat PMJAY .
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Coordination with concerned nodal persons regarding any issue faced by them related to AB-PMJAY .
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Exemptions of charges like admission charges ,investigations charges etc,if has to be done are exempted by MSSO
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To coordinate with NHA (National Health Authority) and SHA (State Health Agency)
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Ayushman Bharat Pradhan Mantri Jan Arogya Yojana |
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Year |
Number of patients |
Amount |
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Scheme started on 25th September 2018 |
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2018-2019 |
172 |
Rs.19,18,685/- |
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2019-2020 |
1085 |
Rs.1,23,19,350/- |
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2020-2021 |
304 |
Rs.49,08,406/- |
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2021-2022 |
627 |
Rs.68,63,635/- |
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2022-2023 |
756 |
Rs.1,69,88,059/- |
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Total |
2944 |
Rs.4,29,98,135/-(Four crore twenty nine lacs ninety eight thousand one hundred thirty five only) |
Janani Shishu Surkshaa Karyakarm
Government of India has launched Janani Shishu Suraksha Karyakaram (JSSK) on 1st June, 2011 under the flagship of Ministry of health and Family Welfare (MOHFW).The Scheme is implemented in Dr.R.P.Centre in January ,2018 under The Ministry of Health and Family Welfare .In last two years total 1942 patients got benefit under the scheme.
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Key features of the Scheme
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Things to remember in the implementation of JSSK
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Janani Shishu Surkshaa Karyakarm |
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Year |
Number of patients |
Amount |
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2018-2019 |
572 |
Rs.61,74,205/- |
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2019-2020 |
1369 |
Rs.91,68,100/- |
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2020-2021 |
667 |
Rs.56,47,554 |
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2021-2022 |
1244 |
6931629 |
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2022-2023 |
1566 |
7684088 |
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Total |
5418 |
Rs3,56,05,576(Three crores fifty six lac five thousand five hundred seventy six only) |
Rashtriya Arogya Nidhi
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Year |
Number of patients |
Amount in Rupees |
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2017-2018 |
20 |
Rs.8,68,640 |
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2018-2019 |
08 |
Rs.4,10,600 |
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2019-2020 |
15 |
Rs.18,56,350 |
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2020-2021 |
11 |
Rs.17,41,600 |
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2021-2022 |
Scheme is digitalised and merged under Umbrella Scheme now. |
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2022-2023 |
54 |
Rs.48,77,190/-(Forty eight lac seventy seven thousand one hundred ninety ) |
Facilitating for free medicines & surgical items through store for in-patients as per the Consultations received from various wards
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Year |
Number of patients |
Amount in Rupees |
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2016-2017 |
66 |
Rs.1,80,000 |
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2017-2018 |
186 |
Rs.13,39,905 |
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2018-2019 |
343 |
Rs.26,05,050 |
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2019-2020 |
322 |
Rs.22,02,215 |
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2020-2021 |
96 |
Rs.10,12,080 |
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2021-2022 |
77 |
Rs.7,37,433 |
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2022-2023 |
129 |
Rs.31,92,755 |
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Total |
1219 |
Rs.1,12,69,438/-(One crore twelve lac sixty nine thousand four hundred thirty eight only) |
Poor Patien'ts Fund (RPC)
Medical Social Service Unit is facilitating for free medicines and Spectacles for poor and indigent outdoor (OPD) patients through Poor Patient's Fund of Centre.Donations for poor & indigent patients undergoing treatment at our centre can be made by Bank Draft/ Cheque drawn in favor of “POOR PATIENTS FUND ACCOUNT / Dr. R.P.Centre for Ophthalmic Sciences”. Donations made under this account are eligible for 100 % tax relief U/S 80G and 35 of the Income Tax Act, 1961vide order no. DIT (E) 2006-2007/A-240/1216 dated 31-08-2006 .
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Free medicines and Spectacles for poor and indigent outdoor (OPD) patients through Poor Patients Fund of Centre |
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Medicinal Assistance to OPD patients |
Free Spectacles to OPD |
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Year |
Number of patients |
Amount |
Number of patients |
Amount in Rupees |
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2016-2017 |
250 |
Rs.1,25,900/- |
153 |
Rs.71,614/- |
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2017-2018 |
94 |
Rs.45,388/- |
208 |
Rs.88,764/- |
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2018-2019 |
70 |
Rs.53,615/- |
250 |
Rs.1,22,230/- |
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2019-2020 |
209 |
Rs.1,60,541/- |
269 |
Rs.1,40,838/- |
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2020-2021 |
64 |
Rs.53,812/- |
62 |
Rs.32,628/- |
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2021-2022 |
91 |
Rs.71,006/- |
128 |
Rs.74,961/- |
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2022-2023 |
101 |
Rs.74,598/- |
173 |
Rs.1,10,502/- |
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Total |
879 |
Rs.10,43,820/- |
1243 |
Rs.6,41,537/- |
Exemption of Hospital Levy charges for BPL and Indigent patients
Medical Social Service Unit exempt the hospital charges manually and through e hospital management system based on the Socio-economic assessment.
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Year |
Number of patients |
Amount in Rupees |
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2016-2017 |
356 |
-- |
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2017-2018 |
516 |
Rs.2,86,063/- |
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2018-2019 |
663 |
Rs.5,25,915/- |
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2019-2020 |
1380 |
Rs.11,26,968/- |
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2020-2021 |
314 |
Rs.2,59,382/- |
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2021-2022 |
636 |
Rs.4,9,2764/- |
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2022-2023 |
739 |
Rs.7,07,117/- |
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4604 |
Rs.33,98,209/-(Thirty three lac ninety eight thousand two hundred and nine only) |
Direct Donations from various donors
If patient isn't eligible under any government scheme and the patient does not have a valid BPL Card/Low Income Certificate then patient is helped through direct donation.
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Year |
Number of patients |
Amount in Rupees |
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2016-2017 |
57 |
Rs.1,13,372 |
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2017-2018 |
49 |
Rs.36,759 |
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2018-2019 |
30 |
Rs.30,590 |
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2019-2020 |
22 |
Rs.41,821 |
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2020-2021 |
03 |
Rs.21,200 |
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2021-2022 |
18 |
Rs.1,36,016 |
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2022-2023 |
38 |
Rs2,17,082/- |
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217 |
Rs.5,96,840/-(Five lac ninety six thousand eight hundred forty ) |
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Railway Concession Certificate to patients as per Government norms to ensure the regular follow-up
MSS Unit provides Railway Concession Certificates to the 100% visually disabled patients and Cancer patients for regular treatment follow up(as per government norms).In last 8 years MSS Unit provides railway concession certificates to 3517 patients.
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Year |
Number of patients |
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2016-2017 |
319 |
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2017-2018 |
649 |
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2018-2019 |
857 |
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2019-2020 |
803 |
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2020-2021 |
164 |
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2021-2022 |
352 |
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2022-2023 |
373 |
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Total |
3517 |
