Dear citizen,

You are welcome to AIIMS, the premier Medical Institute of India. AIIMS is committed to provide quality services and medical care to each and every citizen coming to AIIMS. In line with our mandate, we, at AIIMS, strive hard to provide comprehensive, high quality tertiary care services (specialty and super-specialty services) to our users. However, there may be some deficiencies due to extreme patient load and limited resources.

This charter seeks to provide a frame work, which enables our users to know:-

The services available in this hospital.

The quality of services they are entitled to and the means through which complaints
     regarding denial or poor quality of services will be redressed.

 SALIENT FEATURES of AIIMS